Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Associate Account Manager for the UK. We are looking for an Account Manager who will be excited by working in a new start-up environment and will have familiarity with B2B sales and account management for Medium up to Large level customers.

The successful Account Manager will be comfortable navigating ambiguity and operating in a start-up environment. You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT; and have a proven track record of meeting and exceeding program goals and revenue targets.

This role will be based in London with possible moderate travel (maximum 25%)

Key job responsibilities

Own strategy and commercial growth of our customers
Drive revenue, adoption, and market segment share for our product
Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption
Measure performance, articulate root-cause analysis, and link to specific improvement areas
Relay market segment needs and requirements back to internal Amazon teams
Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
Drive and accelerate spend adoption through advising customers on best practices for using our product
Assess program risks, anticipate challenges, and provide escalation management when necessary