We are seeking a Program Manager who will be part of Global Process Owner team for our In person Verification (IPV) function focusing on IPV at Seller / Amazon locations. This role will be part of our Amazon Registration & Compliance Operations (VRMO) organization. The VRMO organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the 'ill-intentioned'. Protecting the interests of the end users is our top priority, balancing being compliant and giving a great customer experience. Our team achieves this objective through a combination of automated and manual investigations of the seller transactions on our marketplace.

Key job responsibilities

Identification, execution & delivery of programs & projects targeted at reducing bad actors world wide
Support implementation of GenAI initiatives and programs, that would reduce effort and improve seller experience.
Partner with cross functional teams, Business Stakeholders, Finance to identify ongoing opportunities to collaborate on bad actor identification and reduction.
Support Implementation and execution of governance of the programs from partner teams including process, tools, audit, inspection, mechanisms.
Effective design, implementation, execution of the Change Management related to new program launches