Vendor Manager 12 Month FTC, Amazon Fresh

Amazon
Full time
🇮🇹Milan, Italy
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*This is a 12 Month Fixed Term Opportunity*

Amazon Fresh team is looking for talented Vendor Manager who will be responsible for improving product selection and managing relationships with vendors.

Your Responsibilities:

CUSTOMER NEEDS

  • Support identification of customer needs through pulling of metrics and providing overviews of industry landscape

  • Continuously seek information to improve the customer experience and makes recommendations to the business

VENDOR MANAGEMENT

  • Analyze existing reports to identify retail selection gaps

  • Audit vendor costs and ensures that procurement costs are in line with goals

  • Create and manage contractual agreements

  • Prioritize vendor resources to improve customer experience, product availability and lowering prices and costs

  • Is responsible to create product knowledge

  • Implement promotional programs for vendor(s)

BUSINESS OPERATIONS

  • Review and analyze vendor output metrics to make decisions regarding pricing, selection, and convenience and drives vendors to improve

  • Manage the promotion set up and launch

  • Regularly audit all vendor elements, performs deep dive analysis on problems to understand root causes and makes decisions based on data

  • Act as an escalation point to respond to customer needs for vendor(s)

  • Educate vendor(s) on tools, processes and resources

AUTOMATION & PROCESS IMPROVEMENT

  • Identify opportunities to improve retail tools and systems

  • Simplify or automate tasks to drive improved business performance

  • Manage products from launch to end of life with goal of automating any manual tasks

  • May work with tech team to drive process change