Senior TA Operations Specialist

Headquarters:
URL: https://anduril.com

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

The role

You will be the hands-on operator behind our Workday work and a key resolver for our core recruiting systems. In the near term you will help test and implement Workday for Talent Acquisition, then support it and improve its processes after go-live. Alongside that, you will resolve issues across Greenhouse and ChartHop for the core processes that recruiters and coordinators depend on, such as backfills and conversions. You will spot patterns in what breaks and fix the process, not just the ticket.

What you will do

Workday testing and implementation

• Partner with the Workday project team and TA stakeholders to document requirements, write and run test scenarios, and track and retest defects.
• Coordinate user acceptance testing with recruiters, coordinators, and business partners, and make sure issues are resolved before go-live.
• Validate data and process flows between Workday and our other TA systems, and help prepare cutover, training materials, and communications.

Workday support and improvement after go-live

• Be a first point of escalation for Workday questions and issues from TA, resolving what you can and routing the rest with clear context.
• Iterate on processes after launch: gather feedback, find friction, and propose and test improvements.
• Keep process documentation and job aids current as configuration and workflows change.

Core systems resolution (Greenhouse and ChartHop)

• Resolve system issues that affect core processes, including backfills, conversions, and requisition and headcount alignment between systems.
• Investigate data and sync discrepancies, fix the root cause where you can, and escalate with a clear summary where you cannot.
• Handle support tickets and requests with consistent quality and response times.

Continuous improvement

• Track recurring issues and questions, identify root causes, and recommend changes to configuration, process, or training.
• Partner with the enablement team so recurring questions become better training and guidance.
• Help define process around outcomes and actual tool usage, so the tools get used correctly and consistently.

How the role evolves

Early on, your time is split between Workday testing and implementation and core systems resolution. After go-live, the balance shifts toward Workday support and process improvement, while core systems resolution continues. As the Workday footprint grows, this role is a natural path toward leading larger systems projects, initiatives, and process improvement for TA to meet increasingly complex and scaling business needs.

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: 

Benefits

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.

Protecting Yourself from Recruitment Scams

Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.

To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:

• No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.

• Please always verify communications:
  • Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address.
  • Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to [email protected]. 

• Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.

• What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to [email protected]. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.

Data Privacy

To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/. 

By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.

To apply: https://weworkremotely.com/remote-jobs/anduril-industries-senior-ta-operations-specialist