Support Operations Data Analyst, Employee Experience & Productivity, IS&T

The difference between data and intelligence is context. This role enriches data with business context to produce insights that enable intelligent decisions. Join Apple's Information Systems and Technology (IS&T) organization, the engine powering Apple. As a member of the Employee Productivity & Support Data Science team, you will use data to improve how Apple delivers technical support to its employees. You will pull and prepare data from multiple systems, build dashboards and visualizations, and conduct analyses that help IT support leaders understand operational performance and make informed decisions. This role is about interpreting data, extracting insights, and partnering closely with the business to turn those insights into better decisions.