Workflow Automation SRE, ASE Data Services

Apple's Services Engineering organization (ASE) is seeking experienced site reliability engineers to build and maintain the workflow orchestration and automation platform for our Data Services fleet. Data Services SRE operates Cassandra, Redis/Valkey, Kafka, Solr, and our Coordination systems (ZooKeeper, etcd, Parallax) across Apple's data centers worldwide. These systems form the platform upon which iCloud and many other internet services at Apple are built. The operations that keep this fleet healthy (rolling upgrades, host replacements, cluster expansions, backup and restore, release qualification) are long-running, multi-step, failure-prone procedures that today rely on internal workflow systems and manual runbooks. You will work to replace these legacy systems with durable, observable, resumable workflows. Your work will reduce on-call toil, cut incident recovery time, and turn tribal operational knowledge into self-documenting code. In ASE, your work benefits hundreds of millions of users and is critical to the reliability of some of the most visible current and future Apple features.