We are looking for a dynamic, enthusiastic and flexible individual to join our reception/administration team. As well as being the point of contact for patients when booking appointments, you will also be responsible for handling queries and liaising with our clinical team. There is a real opportunity for development and growth for the right candidate with the right attitude.
This is a PCN role where you may be required to cross site work.
- Flexible
- Able to work calmly under pressure
- A good communicator - both oral and written
- Patient with excellent customer service skills
- Can-do attitude
- Willingness to learn
- Keen eye for detail
Our team of receptionists are multi-skilled and are trained to cover each other's roles for variety.
The team support multiple GPs , Allied Health Professionals and 7 members of our treatment room.
Full training will be given so previous experience in a GP surgery is not essential, however experience in this medical setting is highly desirable and a background of working in a customer facing role would be most advantageous.