In this role, you will serve as a trusted technical consultant and problem-solver for our sellside publisher partners. You will be instrumental in driving the seamless adoption and integration of Google's ad tech platforms. You will guide partners through technical onboarding, troubleshoot complex integration challenges, and configure or develop custom technical solutions tailored to their specific business needs.
You will act as a vital technical liaison to our product and engineering teams, providing actionable feedback and bug reports to help shape future product development. You will also advocate continuous improvement by creating technical documentation, code samples, and training materials that empower both our partners and internal teams. If you are passionate about ad technology, thrive in collaborative environments, and enjoy turning complex technical challenges into scalable solutions, this role offers a unique opportunity to impact the success of our global partners and the evolution of our platforms.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $102000 - $144000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Support partner onboarding, troubleshoot complex integration issues, and configure sell-side ad tech solutions, develop and implement basic custom solutions to meet specific business needs.
- Create internal and external technical documentation, training materials, code samples, and knowledge base articles to empower partners and team members.
- Provide technical feedback to product teams, identify bugs, suggest improvements, and assist in technical investigations of partner-reported issues.
- Contribute to the technical design, implementation, and troubleshooting of project deliverables to ensure alignment with partner requirements.
- Share technical best practices, stay updated on Google's technical advancements, and help improve internal technical support tools and systems.
Minimum qualifications:
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- Experience in technical project management, stakeholder management, professional services, solution engineering, or technical consulting.
- Experience in either system design or reading code (e.g., Java, C++, Python).
Preferred qualifications:
- Experience configuring technical solutions to meet specific requirements.
- Ability to diagnose and resolve complex integration and platform functionality issues during partner onboarding and project execution.
- Proven ability to create clear technical documentation, training materials, and troubleshooting guides to empower partners and internal teams.
- Proactive approach to staying updated on technical advancements and sharing best practices within the team to optimize support processes.
- Foundational programming skills to develop basic custom solutions, test integrations, and write reusable code samples.
- Strong communication skills to partner with product and engineering teams, report bugs, and suggest platform improvements.