Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
As a Data Center Technician for our Google Cloud region, your duties range from the physical deployment of technology to working closely with various stakeholders. You will ensure that our goals, missions and projects are successfully delivered, and, more importantly, that they are repeatable across our global array of data centers. A typical day involves movement and installation of equipment, and while it can sometimes be physically demanding, you will work with computer technology to ensure quality and reliability.
Responsibilities
- Install, configure, test, troubleshoot, and repair advanced server hardware and server software.
- Manage and set up complex network components, including routers, bridges, and switches.
- Lead or contribute to local installation projects, create contingency plans, and collaborate with stakeholders.
- Ensure mission goals and deployments are reliably executed and repeatable across Google's global data center network.
- Manage equipment movement and installation to uphold data center quality and operational uptime.
Minimum qualifications:
- Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware and experience with networking protocols.
- Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
- Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
- Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
Preferred qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in maintenance and monitoring of server systems.
- 2 years of experience in troubleshooting hardware and network issues using Linux tools (e.g., LPIC-1, CCNA).
- Proven experience in maintenance of server and storage systems.
- Experience working within a data center or network operation center environment.