Experience Designer, Demos and Creative Strategy

As an Marketing Creative in Managed Experience Technology Solutions (METS), you will be a business-focused strategic design visionary for Google’s customer-facing spaces and digital product demonstrations worldwide. In this consultative creative role, you will bring creative strategy, narrative development, and brief authoring in-house—partnering strategically with external agencies when needed. You will elevate the quality, narrative cohesion, and speed-to-refresh of the spaces, content, and demos.

What sets this role apart is the dual mandate of groundbreaking innovation and global scale. You will translate complex business stories, AI integrations, and early-stage prototypes into standardized patterns, modular fixtures, processes, and best practices that scale across the global network of over 100 active customer-facing spaces. By partnering closely with the team of program managers, designers, engineers, and operational experts, you will help design some of the most ambitious, high-impact experiential environments in the industry.

Responsibilities

• Translate complex Google technologies, AI platforms, and commercial roadmaps into inspiring interactive narratives and multi-sensory guest journeys for C-level executives and enterprise clients.
• Author comprehensive creative briefs in collaboration with the brand experience lead by facilitating high-impact design sprints, discovery workshops, and collaborative sessions with cross-functional stakeholders to align project goal before design begins.
• Rapidly sketch, storyboard, and prototype experiential ideas in real-time alongside cross-functional partners and leadership to build consensus and accelerate decision-making.
• Provide direction and oversight to internal engineering squads, external fabrication shops, and digital agencies during design and production, ensuring built spaces faithfully reflect the creative intent.
• Collaborate in lockstep with the brand experience lead, business partner, designers, software/hardware engineers, and architects to ensure designs are technically viable, secure, accessible, maintainable, and aligned to the business strategy.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience working in a creative discipline designing interactive experiences, spatial installations, museum exhibits, or flagship brand environments.
• A portfolio of creative work displaying experience in (Brand, Interactive, Conceptual, Experiential, or Technology) design.

Preferred qualifications:

• Ability to design live – creating and iterating upon experiential concepts with an audience of collaborators, including live sketching, to progress concepts quickly.
• Ability to translate complex emerging AI technologies into intuitive, human-centered narratives.
• Ability to advocate passionately for creative excellence while maintaining the capacity to disagree and commit when business, operational, or technical requirements override initial design intent.
• Ability to travel regularly, including domestically and internationally.