External Communications Manager, Platforms and Devices

As a member of the Global Communications and Public Affairs team, you will lead communications campaigns for Pixel ecosystem products and Pixel accessories. In addition, you will manage PR strategy and communications for Google Store, including its physical locations and online presence.

This role supports the Devices and Services organization at Google, which is focused on transforming computing to empower everyone with the most important devices that people use every day. This includes building Google’s popular consumer hardware products and services, including Pixel phones, watches, buds, and a growing selection of accessories. The Google Store is the official retail hub operated by Google for its ecosystem of hardware products, as both a major digital e-commerce platform and a growing brick-and-mortar retail footprint around the world.

We are looking for an enthusiastic, detail-oriented team player who can work cross-functionally, adapt in a fast-paced environment, and isn't afraid to try out new ways of doing things. To succeed, you will need to be able to manage a complex group of stakeholders, combine creativity with organizational skills to manage numerous different projects to tight deadlines simultaneously.

We help inform and educate users, advertisers, partners, opinion leaders--and our own employees--about the benefits of Google's products, our distinctive company culture/values and our approach to the big public policy issues of the day. You are quick-witted, entrepreneurial and intellectually curious. To succeed in this role, you are willing to try new things and can manage numerous projects with tight deadlines. Things happen quickly at Google, and to do great work, you need to be an enthusiastic team player who can work cross-functionally with partners across PR, Communications, Marketing, Product, and beyond.

Responsibilities

• Lead the strategy and execution of external communications for Pixel ecosystem products (such as Pixel Buds), including launches and ongoing campaigns.
• Support the external reputation of the Google Store and oversee all new store location launches domestically, and support upcoming International stores.
• Coordinate with cross-functional partners across GCPA, Marketing, Product, Legal, and more to build the narrative around new products, triage how to manage media requests, and ensure coherent messaging across complex initiatives.
  
• Experiment with innovative formats for storytelling (e.g., visuals, short-form video, podcasts) to amplify and humanize complex technical and product narratives.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 4 year of experience in public relations, media relations, or internal and executive communications with technology products or services.

Preferred qualifications:

• Demonstrated experience with cross-functional collaboration, influencing without authority and drive decisions with multiple stakeholder groups.
• Excellent verbal and written communication skills.
• Excellent stakeholder management skills.