People Operations strives to revolutionize human resources the same way that Google has revolutionized search. We are helping to find, grow and keep the remarkable assemblage of talent who are our Googlers. You'll be an advocate of Google's culture and values, partnering with our business leaders to help them build their organizations and make sure all people decisions are based on data. Whether coaching our clients on how to lead their teams, navigating and resolving employee relations issues or managing programs that help develop our Googlers, you are exceptionally focused on putting them first, and being as clear and transparent as possible to help Googlers understand how people decisions get made.
You can lead change in a number of areas, including Labour relations, strategic capability, manager effectiveness, policy and process, culture and engagement and incident response. You offer a trusted voice around HR matters as it relates to the Market, internally and externally.
You will manage multiple projects and country-specific initiatives effectively and understand when and how to appropriately escalate decisions or urgent matters. You facilitate partner discussions and drive decisions that are good for Google and bring partners/stakeholders along with their change management skills. You can shift gears quickly, balancing the need to analyse/research thoughtfully and move quickly to action/incident response.
HR consultants care about Googler experience and proactively seek out opportunities to make improvements, taking ideas through to completion. You also work closely with Market delivery teams to develop subject matter/operational expertise within a variety of service areas, leveraging partner teams to increase impact and scale where required.
Responsibilities
- Provide strategic HR consultations to senior leaders on performance, leadership effectiveness, career development, transition management, and high-risk reorganizations.
- Deploy high-priority country HR programs and monitoring systems aligned with localized People plans and employment policies to guarantee compliance.
- Analyze consultation data and trends to deliver actionable recommendations focused on continuously improving the overall employee experience.
- Partner across cross-functional teams to implement scalable, simplified HR processes and coordinate site welfare initiatives.
- Mitigate organizational risk by collaborating on crisis response, managing shift policies, and designing interventions that foster a strong collaborative culture.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience as an HR Business Partner or HR Generalist providing consultations to the business on topics such as performance management, workplace concerns, etc.
- Experience in managing Welfare Committes in Thailand and in supporting implementation of benefits program and HR compliance.
- Experience of managing multiple stakeholders.
- Ability to communicate in English and Thai fluently to support client relationship management in this region.
Preferred qualifications:
- Experience working in a manufacturing, industrial, or high-growth data center environment.
- Experience with shift-based workforces and complex operational compliance (e.g. working time regulations).
- Strong influencing and change management skills, with the ability to bring multiple stakeholders along in a high-pressure environment.
- Excellent problem-solving, critical thinking, and data-analysis skills (e.g. analyzing turnover spikes or HR ticket volume).