As a Product Deployment Engineer within gTech Ad Google Customer Solutions (GCS), you will be a key advisor to Google’s customers and serve as the definitive regional service authority for a specific product area. You are the strategic bridge between “what a customer wants” and “how gTech Ads GCS can enable” within a specific product area. This role requires a deep understanding of the gTech Ads Implementation Menu of Service (MoS), strong customer engagement skills, and the ability to translate customer needs into scalable product strategies and high quality technical-product specifications that address complex business challenges.
You will bridge the gap between implementation consultancy and engineering, ensuring that Google’s gTech Ads engineering capabilities are deployed for high-impact business challenges that directly activate customer business and drive campaign performance. You are the regional authority on how technical product maturity leads to marketing outcomes.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
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Responsibilities
- Partner with regional sales, product leads, and clients to evaluate technical maturity, identify custom solution opportunities, and channel field feedback back into core engineering roadmaps.
- Translate complex client requirements into scalable system architectures, robust integration strategies, and prototype-backed technical requirement documents.
- Codify standardized deployment playbooks and frameworks to enable scalable, vendor-executed delivery of complex workflows.
- Architect durable data pipelines and CRM integrations using the Google Ads API while ensuring full compliance with global privacy regulations.
- Oversee implementation alongside cross-functional delivery teams, stress-testing solutions with real-world validation data to guarantee reliability prior to rollout.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 3 years of experience troubleshooting technical issues for internal/external partners or customers.
- Experience in either system design or reading code (e.g., Java, C++, Python).
- Experience in building proof of concepts using web/scripting technologies (e.g., JavaScript, Python, etc.) and SQL databases.
Preferred qualifications:
- Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
- 5 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
- 5 years of experience in operations management (i.e. process improvement, operational reviews, optimizing workflows, etc.).
- 5 years of experience in a customer-facing role.
- Understanding of advertising technologies, APIs, and data integration.
- Ability to translate complex business needs into technical specifications.