The Health and Home Operations team delivers innovative, consumer-centric hardware products designed to improve everyday health, wellness, and living environments. Our mission is to bridge cutting-edge technology innovations with flawless manufacturing execution and land products at high quality enabling a seamless customer experience. We ensure that every product passing through our supply chain meets the rigorous requirements for quality, safety, and long-term reliability.
The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.
Responsibilities
- Develop Product Quality Control Plans (PQCP) across IQC, IPQC, and OQC, and lead Process Failure Mode and Effects Analysis (PFMEA) reviews for wearable assemblies, testing, and packaging.
- Partner with CMF and Industrial Design (IDE) on golden/limit samples, supervise FAIs, and establish measurement protocols for ECOs.
- Audit factory lines (SMT, FATP, ORT), monitor Statistical Process Control (SPC) and Cpk/Ppk metrics, and drive PFOL and Out-of-Box Audit (OOBA).
- Lead cross-functional root cause investigations (Eight Disciplines (8D), 5-Why, Fishbone) for line stoppages, yield crashes, and field failure returns.
- Lead Google OK2x reviews (OK2Send, OK2Build, OK2Ship), partner on supplier Measurement System Analysis (MSA)/Gage Repeatability and Reproducibility (GR&R), and enforce component traceability.
Minimum qualifications:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Manufacturing Engineering, Industrial Engineering or equivalent practical experience.
- 5 years of experience in manufacturing quality management in the consumer electronics industry.
- Experience in quality processes and tools such as PFMEA, Control Plans, SPC, and MSA/GR&R.
- Experience with problem solving methodologies (e.g., 8D, DMAIC, Fishbone, 5-Why, CAPA) for factory and field defects.
- Experience in managing contract manufacturers (OEM/ODM/JDM) across Surface-Mount Technology (SMT) and Final Assembly, Test, and Pack (FATP) lines.
- Ability to travel internationally up to 25% to manufacturing partner/supplier sites during critical NPI build cycles.
Preferred qualifications:
- Master’s degree in Engineering or 5 years of experience managing hardware quality for complex wearable health trackers or connected devices.
- Six Sigma Green Belt or Black Belt certification.
- Proficiency with statistical data analysis tools (Minitab, JMP) or for automated metrics tracking, defect Pareto analysis, and quality reporting.
- Strong cross-functional technical leadership with the ability to drive technical alignment across design, operations, and executive stakeholders.