Program Manager, Transparency Reporting

As a program manager in Google's Transparency Reporting team within Trust and Safety, you will ensure the transparency and accountability of Google's systems to regulators and key opinion formers worldwide. You will contribute to critical projects in the fast-moving Transparency Reporting space, collaborating extensively with cross-functional partners across Google to identify requirements, drive alignment, and deliver complex regulatory reports across different content regulations, topics and geographies.

You will serve as an expert in transparency reporting, translating complex concepts into clear language, ensuring accuracy of metric and narrative information and ultimately ensuring that Google's transparency efforts are consistent, scalable, and sustainable across all services. In addition to delivering transparency reporting, this role also involves supporting strategic initiatives to continuously improve Transparency Reporting processes, using AI where applicable; and influencing internal stakeholders to integrate these needs into their roadmaps for scalability.

To be effective in this role, you must be detail-oriented, adept at creative thinking, solving problems and agile execution. You will stay informed about the rapidly evolving regulatory landscape, industry trends and internal operations and identify and communicate solution-based recommendations to executives.

Responsibilities

• Drive end-to-end design, execution and delivery of complex reports across different content regulations, topics and geographies; operationalize new and existing reporting processes, to maximize scale and efficiency.
• Build strong and trusted relationships with cross-functional stakeholders across Google to drive alignment, share insights, conduct detailed metric reviews and coordinate on joint deliverables.
• Identify and lead on key strategic initiatives to continuously improve Transparency Reporting processes, using AI where applicable.
• Manage multiple complex projects simultaneously, in a fast-paced, constantly evolving regulatory environment.
• Establish a leadership presence with a global mindset and a proven ability to influence and inspire across all levels of the organization; ability to think holistically, with a bias to action, exemplary problem solving skills and attention to detail.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience in research, reporting, policy or management consulting.
• 5 years of experience in project or program management, and managing cross-functional or cross-team projects.
• Experience in data collection, analysis or visualization for use in data-driven solutions/projects.

Preferred qualifications:

• Familiarity with tech/platform policy, regulatory environment or compliance environment.
• Ability to independently manage and coordinate projects, with changing requirements, competing demands, inputs from multiple stakeholders, external deadlines.
• Strong analytical skills, ability to extract and critically assess data-related insights.
• Strong stakeholder management skills, ability to build strong relationships, align across multiple functions to create workable solutions, effectively manage expectations.
• Excellent written and verbal communication skills, ability to craft clear, concise report narratives and supporting documentation and tailor communications to inform and influence stakeholders.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.