Regional Program Manager, Strategy and Operations

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

The Revenue Strategy and Operations (RSO) organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

As a central team with regional presence, we provide business critical insights to shape the engagement strategy with the EMEA Customer Onboarding team and ensure alignment of goals and execution as we grow the business. Team members are experts in business strategy and operations, analytical and strategic, yet highly pragmatic and results-oriented.

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

Responsibilities

• Develop and execute holistic, long-term growth strategies that prioritize customer and partner success for the EMEA region.
• Work with EMEA executive leadership to identify high-impact strategic opportunities through data analytics and insights, and develop actionable plans to accelerate growth for EMEA markets.
• Define project scope, key focus areas, and analysis needed to uncover opportunities and drive stakeholder alignment. Work with cross-functional stakeholders across sales, finance, marketing, and product to deliver on project priorities, drive alignment, and enable decision making.
• Communicate findings to executive leadership in the shape of executive-ready presentations and thoughtful facilitation of strategy topics across functional teams.
• Build a network with sales teams members across all levels to capture seller and customer feedback and understand the opportunities and challenges.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in management consulting, corporate strategy, sales operations or equivalent strategy, and project management experience.
• 3 years of experience working with executive stakeholders.
  
• 2 years of experience developing business strategies or managing cross-functional initiatives.
  

Preferred qualifications:

• MBA or Master's degree.
• Experience in engaging across EMEA markets and cultures.
• Deep knowledge of Google’s Ads products, sales teams, or service operations as well as the customer and competitive contexts in which they operate.
• Ability to effectively influence, communicate and drive change (often cross-functionally) with multiple stakeholders at all levels of management.
• Demonstrated problem-solving and investigative skills and experience with SQL.
• Excellent communication and presentation development skills with the ability to take complex, ambiguous topics and turn them into stories that spark an audience.