At Google, we "Focus on the user and all else will follow." UX Programs & Operations drives projects by increasing communication, streamlining the UX design process, and fostering a culture of user-centered development. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to create industry-leading products based on user insights.
As a UX Program Manager, you will combine expert project management with a passion for user experience to improve the design of products used by billions. Your role is to plan projects, define milestones, assess risks, create actionable insights, and ensure deadlines are met. You will harmonize the work of various UX disciplines and cross-functional partners to drive team objectives and create innovative experiences.
The Search Ads and Ads on Google Experiences (SAGE) UX team owns the user experience for key areas of Google’s advertising business, including Ads UI and Formats, Retail Ads, and Local and Vertical Ads. SAGE UX researches, designs, and collaboratively builds Google Ads products for both consumers and businesses. As a UXR Program Manager, you will be a strategic thought partner and operational expert supporting a team of UX Researchers. You will work alongside UX and cross-functional partners to align and lead strategic initiatives and establish clear, scalable processes that put the user at the center of the organization's decision-making.
Google Ads is at the forefront of AI innovation, applying cutting-edge machine learning and Generative AI models like Gemini to power a multi-billion dollar global business.
Our work directly impacts billions of users by protecting users from harm, improving ad quality, and optimizing campaigns for advertiser return-on-investment. We foster a culture of deep collaboration, partnering closely with teams like Google Research and DeepMind to solve complex challenges. Join us to work on state-of-the-art AI, take on problems at an unparalleled scale, and build the next generation of advertising technology.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $159000 - $230000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Provide leadership and operational excellence across UX teams to deliver the highest level of trust-building and strategic counsel through all project interactions.
- Utilize an understanding of UX craft, methodologies, and analytics to build scalable programs that allow UX teams to do their best work.
- Act as a representative for UX in cross-functional collaborations with Engineering and Product Management teams to plan and manage interdependencies.
- Identify team needs for processes, tools, documentation, and asset management, and drive required changes to optimize UX efficiency.
- Collaborate with UX team leadership in key project decision-making and orchestrate successful delivery for multiple UX projects simultaneously.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 6 years of program management experience within UX organizations.
- Experience with User Research, or Research focused tools and methodologies.
- Experience working with Designers, Researchers, Engineers, Content Strategists, and Product Managers throughout the design process.
Preferred qualifications:
- Experience with the product development lifecycle for technology products.
- Experience analyzing data and leveraging insights to lead organizational change.
- Experience executing independently with senior stakeholders.
- Experience managing risks, such as operational, product, or team health.
- Experience managing vendors.