Staff Applied AI Agent Engineer

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

As an Agent Engineer, you will be at the forefront of applying Google's cutting-edge Generative AI to solve real-world issues for our customers. You will act as a specialized software engineer embedded with key accounts, working to build, deploy, and optimize sophisticated AI agents on our Gemini for Customer Experience platform. This is a high-impact role that bridges the gap between our core product engineering teams and complex customer needs, directly accelerating customer success and shaping the future of our AI products.

The Cloud Applied AI (AAI) powers business growth with Gemini Enterprise. Our portfolio includes Gemini Enterprise for Customer Experience (Shopping Agent, CX Agent Studio, Agent Assist, Vertex AI Search - Commerce, Customer Experience Insights), along with other vertical and domain packaged solutions. We enable high adoption and speed to value by building solutions that are quickly deployed, delivering new 0-to-1 capabilities with startup agility. Team members operate at the forefront of AI, collaborating directly with model builders with unprecedented speed. Join us to work on cutting-edge projects and shape the future of AI in a fast-paced, collaborative, and impactful environment.

Responsibilities

• Partner directly with select, strategic customers to understand their business issues. Design, co-develop, debug, and deploy custom conversational AI agents and solutions to accelerate their time to value.
• Act as a high-level problem solver, empowered to write bespoke code, develop custom tooling, and even contribute directly to the core product codebase to resolve critical customer issues.
• Systematize your learnings from customer engagements by creating reusable tools, building documentation and accelerators, and establishing best practices that can be used across the organization.
• Serve as a critical feedback loop to our core Product and Development teams. Synthesize insights from the field to influence product strategy, identify feature gaps.
• Act as a subject matter expert, providing technical guidance and best practices to customers on agent improvement, performance tuning, CI/CD pipelines, and production readiness.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 8 years of experience in software development.
• 5 years of experience testing, and launching software products, and 3 years of experience with software design and architecture.
  
• 5 years of experience in cloud computing or a technical customer-facing role.
  
• Experience developing and deploying agentic solutions utilizing tools, multi-agent workflows, and RAG systems.
  
• Experience managing customer projects and resources.

Preferred qualifications:

• Master’s degree or PhD in Engineering, Computer Science, or a related technical field.
• 5 years of experience with data structures/algorithms.
  
• Experience in prompt development, model evaluation, and the creative application of Artificial Intelligence (AI).
  
• Experience designing end-to-end secure, observable multi-agent systems using complex design patterns (e.g., ReAct, self-reflection), state management, and tool-calling protocols.
  
• Experience designing intuitive interfaces for complex AI and agentic systems, prioritizing context engineering, transparency, and explainability to foster user trust.
  
• Experience architecting AI solutions within complex infrastructures, ensuring data sovereignty and secure governance.