Technical Program Manager, Edge Capacity

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

The Google Edge Metro Capacity Delivery (EMCD) team ensures Google's services (like Search, Maps, YouTube) are fast and reliable by building, maintaining, and optimizing the infrastructure that delivers content to users' devices within major cities. We work on projects like expanding network capacity, optimizing traffic flow, connecting to other networks, and utilizing technologies like Edge Cache and satellite connections. This ensures users get their Google services quickly and easily, no matter where they are. This role falls under the Google Cloud Interconnect (GCI) team within EMCD. We are the primary link between large whale/critical customers and Google, which creates an exciting, fast paced and visible environment.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Collaborate with cross-functional teams to manage multiple simultaneous network capacity build requests with competing priorities, ensuring stakeholders are aware of project status.
• Identify process, tooling, documentation and reporting gaps within our delivery workflow and provide recommendations for improvement to ensure smooth deployment of infrastructure capacity to meet the needs of our internal and external customers.
• Lead kickoff and regular project status meetings and keep downstream teams at Google apprised of project and delivery status.
• Evaluate and communicate the impact of project scope changes, identify risks, issues and mitigation strategies and work with the team to fix problems.

Minimum qualifications:

• Bachelor's degree in a technical field, or equivalent practical experience.
  
• 2 years of experience in program management.
  

Preferred qualifications:

• Experience in collaboration across multiple levels and functions, and passionate to engage and influence tactical and strategic decision-making.
• Strong proactiveness and ownership mentality.
• Ability to communicate in English fluently to support client relationship management in this region.
• Ability to travel up to 10% of the time may be needed.