Technical Program Manager III, Site Reliability Engineering, Google Cloud

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Billions across the globe use and love Google Workspace products like Gmail, Drive, Meet, Calendar, Docs, Editors, and Chat. In order to scale and ensure Workspace users continue to enjoy using our products, Workspace SRE is driving several complex, high impact projects that require rigorous program management for their successful delivery.

Workspace SRE is at the center of changes happening in the Workspace product area. The amount of scope per capita in Workspace SRE is enormous. We are involved with data integrity, performance, availability, design/architecture consistency, system-wide dependency analysis/reduction ultimately, we provide end-to-end product ownership.

We have initiated several cross-functional technical solutions that are absorbed by multiple product lines e.g., Pod, Compass, Splanner etc. Our horizontal efforts continue to impact the business, our users, and our overall velocity. Our teams engage both vertically with the product and horizontally across the product area and company.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Lead the planning, execution, and delivery of multi-quarter, highly cross-functional technical programs focused on reliability, infrastructure convergence, capacity optimization, and disaster recovery across Google Workspace.
• Partner with Dev Team Leads, SRE leadership, and core infrastructure teams to align roadmaps, define clear milestones, track deliverables, and manage expectations across Director and VP levels.
• Define, track, and report on key program health metrics, SLO compliance, and OKRs using executive dashboards (e.g., SRE Map, QSR, Automon).
• Advocate lightweight, high-leverage engineering processes that eliminate toil, streamline incident follow-ups, and accelerate production onboarding.
• Leverage genAI tooling to develop technical skills in addition to program management skills and work on improving products that are loved by billions of users.

Minimum qualifications:

• Bachelor's degree in a technical field, or equivalent practical experience.
  
• 5 years of experience in program management.
  
• Experience as an engineer (e.g., Site Reliability Engineer, Software Engineer, Systems Engineer etc.).
• Experience working with engineers.

Preferred qualifications:

• 5 years of experience managing cross-functional or cross-team projects.
• Experience working directly with Site Reliability Engineering (SRE), production operations, distributed storage/compute systems (e.g., Spanner, Kubernetes, Cloud infrastructure), or disaster recovery.
• Demonstrated understanding of core SRE principles: Service Level Objectives (SLOs), error budgets, incident management, capacity planning, and resiliency testing (DiRT).
• Proven track record of managing complex engineering migrations, architectural convergence, compliance/data residency programs (e.g., multi-region or country-level data isolation), or cloud efficiency initiatives.
• Exceptional investigative, problem-solving, and communication skills, with proven ability to influence without authority across engineering leads, managers, and cross-functional teams.