At Google, we "Focus on the user and all else will follow." UX Programs & Operations drives projects by increasing communication, streamlining the UX design process, and fostering a culture of user-centered development. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to create industry-leading products based on user insights.
As a UX Program Manager, you will combine expert project management with a passion for user experience to improve the design of products used by billions. Your role is to plan projects, define milestones, assess risks, create actionable insights, and ensure deadlines are met. You will harmonize the work of various UX disciplines and cross-functional partners to drive team objectives and create innovative experiences.
As a UX Program Manager for the YouTube Ads Viewer Experiences team, you will ensure the viewer experience remains front and center across YouTube’s ad formats and surfaces. You will independently develop and execute plans for end-to-end UX programs of moderate complexity, balancing big-picture product goals with day-to-day operational execution. By combining working knowledge of UX craft, research methodologies, and modern AI-enabled workflows, you will spot cross-project patterns, proactively mitigate risks, and create the conditions for UXers to do their best work at scale.
Google Ads is at the forefront of AI innovation, applying cutting-edge machine learning and Generative AI models like Gemini to power a multi-billion dollar global business.
Our work directly impacts billions of users by protecting users from harm, improving ad quality, and optimizing campaigns for advertiser return-on-investment. We foster a culture of deep collaboration, partnering closely with teams like Google Research and DeepMind to solve complex challenges. Join us to work on state-of-the-art AI, take on problems at an unparalleled scale, and build the next generation of advertising technology.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $132000 - $189000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Build, track, and manage project plans, schedules, and milestones for UX programs; anticipate bottlenecks, resolve dependencies, and drive accountability across UX disciplines.
- Execute quarterly and annual UX prioritization and roadmap planning with UX leads, Product Management, and Engineering to shape product strategy early and align with product and business goals.
- Establish and run UX quality and launch-readiness rhythms, including design reviews, Visual QA, and pre- and post-launch quality milestones, communicating requirements clearly across cross-functional partners.
- Identify patterns across projects and objectively assess team workflows to drive scalable improvements across documentation, design systems, and AI-powered productivity tools.
- Deliver clear, data-informed updates on program status, resourcing, and risks to cross-functional leads and executive management.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 4 years of program management experience within design or UX organizations.
- Experience with User Research, or Research focused tools and user centered methodologies.
Preferred qualifications:
- Experience with the product development lifecycle.
- Experience analyzing data and delivering recommendations for improvement.
- Experience managing risks (e.g. operational, product, team health).