Join Our Friendly Team at a Thriving GP Surgery
Position : GP Receptionist.
Hours: 20-35 hours per week. Working days will vary and will be spread across Monday to Friday between 8 am and 6.30 pm. A rota will be shared in advance.
Are you ready for a rewarding, fulfilling role in a dynamic, supportive environment. Were a busy GP surgery with over 15000 patients and were growing. As we expand, were excited to welcome new team members who are compassionate, dedicated, and ready to thrive in a supportive, friendly environment.
If you are looking to bring your skills to a vibrant, community-centred practice, wed love to hear from you.
Qualifications & Skills Required:
Skills & Experience Required
Previous experience in a receptionist or administrative role (preferably within a healthcare setting).
Excellent communication and customer service skills with a focus on professionalism and confidentiality.
Strong organisational skills and attention to detail.
Ability to multitask and work efficiently under pressure.
Proficiency in IT systems (experience with EMIS Web is an advantage).
Understanding of confidentiality, GDPR, and patient data protection.
Primary Key Responsibilities
Front Desk & Patient Interaction
Welcome patients and visitors, providing a friendly and professional service.
Answer telephone calls, manage queries, and direct patients appropriately.
Book, amend, and cancel patient appointments efficiently.
Administrative Duties
Process patient registrations, deductions, and update records as required.
Handle prescription requests, ensuring accuracy and liaising with clinicians when necessary.
Scan, file, and organise correspondence, including medical reports and clinical letters.
Referrals management
Supporting Clinical Staff
Assist with medical documentation requests from patients, insurance companies, and other entities.
Maintain confidentiality and uphold data protection regulations in all tasks.
General Reception & Office Management
Maintain a clean and organised reception area.
Monitor stock levels of stationery and office supplies.
Support the practice team with administrative tasks as required.
Overview of your organisation
Why Join Us?
We are not just a GP surgery we are a supportive and rewarding workplace where staff well-being is our priority. Here's why you'll love working with us:
- Staff Well-being Award Winners :We are proud to have won the Staff Well-being Award in December 2023.
- Wellness Room :Enjoy access to our dedicated Wellness Room, where you can unwind with spa treatments, fully funded by the surgery.
- Pilates Sessions: Stay active and relaxed with regular Pilates classes led by a professional instructor, all part of our commitment to your well-being.
- Stress-Free Environment:We maintain a healthy, balanced work-life environment that reduces stress and promotes overall well-being.
- Relax and Recharge :Take advantage of our massage chair during breaks, designed to help you relax and de-stress.
- Outstanding Reputation :Our surgery consistently receives excellent feedback from patients and NHS England, reflecting our dedication to providing high-quality care.
Join us and become part of a team that values your health and happiness.