About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
Location: Icon 1, WA15 0AF
Life at THG Beauty
We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.
By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin, with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.
THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.
Why be a Senior BI Analyst at THG Beauty?
As Senior BI Analyst for Beauty, you will own the reporting layer that enables the Beauty Data & Insight team and senior Beauty leadership to understand and act on business performance. You will build and maintain trusted dashboards and reports — covering customer, commercial and operational performance — ensuring that the metrics leadership relies on are accurate, consistent and drive decisions. You will work closely with the Beauty analytics team, the Reporting Lead and the Engineering team.
What You'll Do:
Reporting & Dashboard Development
- Own and maintain the Beauty reporting suite — dashboards covering customer performance, trading, commercial analytics and operational KPIs
- Build new reports and dashboards to support evolving business requirements
- Ensure all Beauty reporting meets the metric standards set by the Reporting Lead — consistent definitions, clear labelling, reliable data
- Work with the Reporting Lead to rationalise and improve the reporting estate
Data & Analytics
- Write and maintain SQL queries to support reporting and ad hoc analytical requests
- Validate data — working with engineering teams to identify and resolve discrepancies
- Support the Beauty analytics team with data and reporting needs
Stakeholder Engagement
- Work with Beauty stakeholders — including the Head of Beauty and analytics leads — to understand reporting requirements
- Communicate clearly about what the data shows, what it doesn't show, and why
- Manage requests effectively — setting expectations and delivering reliably
THG Career Framework — What Good Looks Like at This Level
- Deep expertise in BI and reporting — the go-to person for Beauty reporting and metric questions
- Interprets and explains data concepts clearly to non-technical stakeholders
- Coaches junior analysts on BI best practice and data quality
- Accountable for own targets — delivers to a high standard with minimal supervision
- Understands how reporting quality links to business decision-making quality
- Makes pragmatic decisions on reporting priorities — balancing stakeholder requests with data quality
What We're Looking For:
Essential
- Experience (typically 3+ years) in BI, reporting or analytics roles
- Hands-on experience with Tableau or equivalent BI tooling — able to build production-quality dashboards
- Strong SQL skills — comfortable building complex queries and validating data
- Experience in e-commerce, retail or consumer goods reporting
- Attention to detail — committed to the accuracy and consistency of what you produce
Desirable
- Experience with GCP and BigQuery or equivalent cloud data platform
- Exposure to beauty, wellness or lifestyle brand data environments
- Familiarity with data governance concepts as applied to reporting
- Experience in customer, commercial or operational analytics domains
What’s in it for me?
Career Development
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12-months.
Wellbeing Support
- Access face-to-face and virtual appointments with our in-house GP.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
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