In this role, you will lead a multidisciplinary team to drive the strategic direction and operational excellence of Zoox’s expanding contingent workforce and global travel programs. You will champion compliance, fiscal discipline, and world-class stakeholder experiences as the organization scales domestically and globally. You will continually ensure operational efficiency through the use of data.
In this role, you will:
- Lead and scale global teams overseeing Contingent Workforce Management and Corporate Travel & Expense operations.
- Define and execute strategic roadmaps to modernize policies, systems, and governance across global mobility and non-employee talent.
- Partner with business leaders to align external talent strategies with organizational priorities and workforce planning goals.
- Direct vendor ecosystems and supplier partnerships to drive quality, fulfillment velocity, and fiscal discipline.
- Modernize tech stacks and automated workflows across T&E platforms, VMS, and expense tools to drive efficiency and audit-readiness.
- Champion a data-driven culture, utilizing program analytics and user feedback to benchmark performance and elevate service delivery.
Qualifications:
- 10+ years of experience managing contingent workforce programs, preferably in a Hi-Tech, high-growth or complex environment.
- 7+ years of experience leading teams, with a strong ability to develop and mentor direct reports.
- Expertise in contingent workforce strategy, operations, and compliance, including worker classifications and industry best practices.
- Proven experience in managing an MSP, business partnerships, vendor management, and optimizing external partnerships.
- Extensive experience with VMS platforms (e.g., VNDLY, Beeline, Fieldglass) and an understanding of system configurations and reporting/analytics.
- Strong operational, analytical, and project management skills, with the ability to manage multiple priorities effectively.
Bonus qualifications
- Experience with financial tools and budget management related to contingent workforce programs.
- Experience with scaling organizations in a super fast-paced environment
- Proven experience leading and scaling end-to-end global corporate travel and expense (T&E) programs.
- Prior experience in an agency recruitment or staffing environment, meeting high-volume delivery targets,