In this role, you will:
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Lead and develop a team of service parts and transportation planners.
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Oversee inventory planning and replenishment for all service and maintenance parts.
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Build and execute service parts strategies balancing availability, cost, and working capital.
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Ensure material readiness to support scheduled and unscheduled fleet service with zero downtime.
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Manage part lifecycle transitions including new service parts, supersessions, revisions, and end-of-life.
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Maintain accurate SAP (S/4HANA) planning data, including MRP parameters, lead times, and safety stock.
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Analyze consumption trends, failure rates, and field demand to forecast and right-size inventory levels.
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Collaborate with Procurement and suppliers to ensure reliable lead times and supply continuity.
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Coordinate transportation and logistics to ensure timely delivery of critical service materials.
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Monitor and report on KPIs such as fill rate, backorders, days of supply, and fleet uptime impact.
Travel: up to 25% may be required (including international travel)
Qualifications
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8+ years of experience in inventory management, service parts planning, or supply chain operations.
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2+ years leading or supervising planning, inventory, or logistics teams.
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Strong proficiency with SAP S/4HANA (MRP, inventory management, master data).
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Demonstrated experience supporting service operations or aftermarket parts environments.
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Expertise in forecasting, replenishment, and lifecycle management of service parts.
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Strong analytical and problem-solving skills with the ability to operate in fast-paced, ambiguous environments.
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Proven ability to collaborate cross-functionally with service, engineering, logistics, and procurement teams.
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Experience managing suppliers and resolving shortages, constraints, and escalations.
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Excellent communication skills with the ability to present risks, status, and mitigation plans.
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Bachelor’s degree in Supply Chain Management, Logistics, Operations, or related field.
Bonus Qualifications
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Experience in automotive or industrial manufacturing environments
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APICS/CPIM certification or equivalent supply chain credential.
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Proven success in implementing planning process improvements or system enhancements
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Familiarity with transportation planning and logistics coordination
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Master’s degree in Supply Chain Management, Operations, or Engineering.