Salesforce Developer & Administrator, Ads Services

The Ads Services Salesforce Team is looking for a smart, motivated, and hands-on Salesforce Developer & Administrator to own and operate our shared production Salesforce instance. This is a hybrid role that combines technical Salesforce development (Apex, integrations, Lightning) with platform administration (configuration, user management, data quality). You will be responsible for day-to-day operations, new feature delivery, integrations with internal tools and AWS services, and ensuring a smooth experience for business teams across Support, Operations, and Customer Advisory.
You will use your business judgement and technical experience to design and build compelling solutions for hundreds of internal customers in a fast-paced, innovative environment.

Key job responsibilities
• Manage configuration of Salesforce features including user management, security, custom objects, page layouts, validation rules, workflows, Flows, and Process Builders.
• Manage Salesforce support requests and escalated administrative needs — provide prompt and complete resolution to technical challenges.
• Collaborate with product owners and business stakeholders on major project roll-outs, including training and troubleshooting for end-users.
• Monitor system health and proactively identify opportunities to leverage Salesforce in innovative ways to improve business processes and increase productivity.
Development
• Design and develop Apex classes, triggers, and batch jobs to support complex business logic.
• Build and maintain Lightning Components and Visualforce pages for custom user interfaces.
• Develop and manage integrations with internal tools and AWS services using REST/SOAP APIs.
• Design and implement MCP (Model Context Protocol) integrations to connect Salesforce with AWS, Retail, and Ads platforms — enabling AI-powered workflows across multi-cloud ecosystems.
• Design, build, and maintain data models and data pipelines for Salesforce — including ETL/ELT processes, data lake integrations, and real-time sync with external systems.
Cross-Cutting
• Partner with system product owners to deliver tailored solutions that support business requirements and drive tangible business value.
• Consult with stakeholders on application performance, scalability, and usability.

A day in the life
Most days start off with a team standup. Participate with a 2-pizza cross functional team of PM and SDEs as they discuss the activities for products and services. In this role you will work with business stakeholders to ideate products and features. You will collaborate with engineers of various levels to break down complex problems with real business impact.


About the team
Advertising Services is inclusive of service and support functions to ensure -- post-sale -- advertising customers are able to hit their marketing objectives. We cover the full spectrum of services and support from Ads Console and Sponsored Ads to Amazon DSP. We will achieve best-in-class service by obsessing over what customers actually need, and when they need it, to confidently and effectively grow their business. Internally, our service teams include Advertiser Support, Programmatic Solutions Consultants (PSC), Advertiser Success (AST), Creative Services, Campaign and Creative Managers (CCM), Ad Operations (AdOps), and AdTech Solutions (ATS).

Basic qualifications

- Experience in automating, deploying, and supporting infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- 1+ years of systems development experience

Preferred qualifications

- Experience with CI/CD pipelines build processes
- Knowledge of distributed, multi-tiered systems, algorithms, and relational databases

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.