Global Product Senior Associate, Global Business Applied AI

The Go-To-Market (GTM) organization, the umbrella organization for Global Business Applied AI (GBAI), provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives. We ensure alignment of the highest-level company priorities with strong day-to-day operations, and help evolve future growth initiatives.

The GBAI team architects and delivers AI-powered, intuitive, and connected solutions to significantly amplify the value GBO brings to customers and partners. The Product Development Partnerships (PDP) team is the glue that binds the company's direction with GBO's needs in Connect Sales. We partner with Product Management, Engineering, Sales and GTM to deliver a delightful experience to our users.

In this role, you will join our fast-moving team and work cross-functionally with key partners in Sales, GTM, Finance, Product Management, UX and Engineering. As a Connect Sales Global Product Lead, you will be an advocate of our users and help shape the roadmap of their core CRM, Connect Sales.

You will manage various workstreams, working with our product teams to build for a future role-based experience. You will connect workflows across the various tooling surfaces.

Responsibilities

• Represent end users as we build and execute against our tools roadmap, setting the goals and strategy for these audiences across Connect Sales.
  
• Prioritize based on quantified business cases (revenue, productivity savings) and qualitative inputs (interviews, feedback) and articulate these use cases clearly to our PM/UX/Eng partners.
  
• Document business requirements and partner with PMs/UX/Eng on the design and development of user facing feature launches.
  
• Plan, execute, and drive global launch strategy, including developing a deployment plan, training, and support materials to drive product and feature adoption.
  
• Estimate and measure the business impact of new features, processes and experiences, CSAT, adoption, HC savings, and business uplift.
  

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
  
• 4 years of experience in product or program management.
  

Preferred qualifications:

• Understanding of applied Artificial Intelligence, sales platforms, the online advertising industry, and Google Ads.
• Ability to track multiple projects and timelines, meet deadlines, and deliver high quality outputs across several workstreams.
• Success in project management, execution, decision making and strategic thinking.
  
• Comfortable working with large datasets to identify insights and outliers, and summarize key findings.
  
• Quantitative analysis skills including experience with SQL.
  
• Excellent written and verbal communication abilities, building and tailoring narratives for a range of audiences, including executive leaders.