Program Manager III, Sustaining OPM, Devices and Services

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

This role leads Pixel product launches and sustaining production through End-of-Production (EOP), leveraging deep expertise in consumer electronics lifecycles and global manufacturing. Serving as a critical bridge between US and China teams, you will drive strategic production planning, materials management, and quality resolution to ensure seamless NPI-to-sustaining transitions and on-time delivery.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

Responsibilities

• Identify, assess, and mitigate end-to-end supply chain risks during the sustaining phase to ensure component availability and uninterrupted production. Collaborate with cross-functional teams to qualify alternative sources, manage strategic buffers, and eliminate sole-source dependencies to drive operational resiliency.
• Launch support and supports its production through EOP and requires communication and problem-solving skills to bridge gaps between US and China teams, ensuring on-time NCU, IOQ shipments, and ex-factory delivery with guaranteed quality. Resolve critical issues during ramp and mass production, facilitating communication between Asia and US cross-functional teams, and ensuring a successful ramp and smooth transition from NPI to sustaining operations.
• Drive OPM involvement for quality issues.
• Manage all aspects of Pixel or Watch PRQ(Post Ramp Qualification) requests, from initial requests through implementation and BOM management. Manages supply chain risk mitigation during the sustaining phase.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 5 years of experience in program or project management.
• Experience with New Product Introduction (NPI) or sustaining operations for system level devices.
• Experience in hardware with focus on vendor management, supply planning, cost control, quality, reliability, and on-time delivery.
• Experience in Operations Program Management (OPM) for NPI.

Preferred qualifications:

• 5 years of experience managing cross-functional or cross-team projects.
  
• Experience in the supply chain management.