Senior Program Manager II, Operations Strategy, Commerce

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

The Google Merchant Organization empowers businesses to seamlessly connect their products with high-intent buyers across Google's massive shopping ecosystem. By providing a centralized platform to manage accurate product information including pricing, images, and attributes we ensure merchants' offerings are highly visible across the Shopping tab, Search, YouTube, Google Lens, and emerging conversational AI interfaces. This deep integration extends to Google Ads and Local Search, allowing partners to optimize omnichannel campaigns and drive both digital and physical storefront traffic.

Ultimately, our mission is to build a reliable bridge between global supply and user demand while maintaining the highest standards of platform integrity. By enforcing strict safety policies and prioritizing product truth, we guarantee a secure, trusted, and frictionless experience for consumers while unlocking unprecedented scale for our merchant partners.

Responsibilities

• Work with merchant and individual product area leadership to weave together Google's Shopping and offerings into a single, cohesive vision anchored in our core pillars.
• Direct and manage high-visibility partner engagement sessions, merchant-guided summits, and executive workshops, and external facing global forums.
• Lead and bootstrap rapid-response task forces to navigate regulatory ambiguity, audit product roadmaps against marketing proof points, and deploy OKRs/metrics to benchmark the effectiveness of our narrative strategy.
• Drive scope definition by elucidating requirements from product and engineering design documents, operationalize the intake process for inbound requests, and inform feature gaps using collated signals.
• Initiate and operate strategy discussions, product audits, and milestone reviews to translate operational impact into clear business impact.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 10 years of experience in program or project management.
  
• Experience in program strategy.
• Experience working cross-functionally with product managers.

Preferred qualifications:

• 10 years of experience managing cross-functional or cross-team projects.
  
• Experience in merchant shopping strategy.