Strategy and Operations Senior Associate

The GCS Sales and Strategy teams provide business critical insights using analytics, ensure cross-functional alignment of goals and execution, help teams drive strategic partnerships and new initiatives forward, and drive sustainable business growth and product adoption. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives. Team members are experienced in business strategy and operations, analytical and strategic, yet highly pragmatic and results-oriented.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Draw interpretable insights from sophisticated business analyses and advanced modeling.
  
• Design processes, tools, and operating cadences to achieve organizational outcomes.
  
• Develop comprehensive sales, product or business strategies that solve complex business challenges and address the needs of customers and stakeholders across various functions to drive incremental growth.
  
• Communicate data-driven recommendations to leadership and to the broader organization by preparing polished presentations and identifying key takeaways.
  
• Define actionable plans and roadmaps and align cross-functional stakeholders to drive successful implementation of change initiatives.
  

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 4 years of experience in a management consulting, sales operations, business strategy or corporate advisory role.
• 2 years of experience working with executive stakeholders.
  
• 2 years of experience developing business strategies or managing cross-functional initiatives.
  

Preferred qualifications:

• 2 years of experience generating insights from analysis on large data sets to drive business decisions.
  
• Experience collaborating with multiple stakeholders across organizational boundaries.
  
• Experience in advertising, consultative sales, business development, or a digital media environment for a complex organization.
  
• Structured problem solving skills, combined with strong business acumen.
  
• Excellent communication and presentation skills with the ability to take complex, ambiguous topics and turn them into compelling narratives for different audiences.