[OUR MISSION AND CUSTOMERS] We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.7 on Trustpilot,based on 60,000 reviews. Our cultureputs customer satisfaction at the core of what we do (more about our culture here).
[OUR JOURNEY] Founded in 2016 and launched in 2017 byAlexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
[OUR BELIEFS] We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
[AI AT QONTO] AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
Mission
Help keep Qonto’s Bonne Nouvelle HQ running smoothly for our Paris teams. Working side by side with our Hospitality Manager, you’ll handle day-to-day workplace operations and support Agathe on workplace projects. Expect about 70% daily operations and 30% project assistance, with real responsibility and guidance along the way.
Start date: As soon as possible
📍 Paris-based, fully on-site. Remote is not available for this role.
➡️ What you’ll do
Keep the site running: Work in tandem with Lindsay, our Hospitality Manager. Do office rounds, talk to Qontoers, and track issues until they’re resolved.
Follow up our service providers: Check cleaning and security tasks, share feedback, and escalate to Agathe when needed.
Support event logistics: Help with practical setup and make sure cleaning and security teams have the right information before and after each event.
Keep operations organized: Update Notion documentation, create purchase orders, follow up invoices, and support basic budget tracking.
Learn through project support: Assist Agathe on workplace project coordination tasks alongside your core operational work.
➡️ What we’re looking for
You communicate clearly in French and English: You ask questions early, flag issues, and adapt your updates to colleagues and providers.
You’re organized and reliable: You follow through, care about details, and can mix on-site tasks with admin follow-up.
You have a service mindset: You enjoy helping people and making a workplace welcoming. Experience in hospitality, customer service, or office operations is a plus.
You’re hands-on and adaptable: You like being on-site, work well in a team, and stay calm when priorities change.
You’re ready to learn: You’re comfortable with shared digital tools (Notion, Slack, Google Workspace) and eager to grow in operations and project coordination. No specific academic background required.
➡️ What we can offer you
Practical Workplace experience: See how a large headquarters runs, from provider coordination to operational administration.
Real responsibility, with support: Own agreed operational tasks while learning from Agathe and working closely with Lindsay.
Exposure across teams: Work with many Qontoers and external partners, building your communication, service, and coordination skills.
➡️ Your future manager
You’ll report to Agathe Voulfow, our Head of Workplace and Internal Events, who will also be your mentor. Agathe has spent more than a decade running workplace and facilities operations, at LinkedIn, Uber and OpenClassrooms before joining Qonto in 2024. She leads with trust and autonomy, is inclusive and supportive, and values proactive communication. You’ll also meet weekly with her and Lindsay to align on priorities and your learning.
Perks
Stay active. Gympass gives you access to 3,000+ sports and wellness partners.
Eat well. Lunch card, 50% on us.
Get around. 50% of the cost of your public transportation pass is covered.
Enjoy the rest. Team events, snacks, and beverages.
Take time off. 1 paid day off per month, no questions asked.
Be yourself. An inclusive, supportive environment where everyone belongs.
We have a 3 steps hiring process:
Interview with our recruiter
Interview with your future mentor/manager
Case Study debrief
[DIVERSITY] At Qonto, we understand that true diversity isn’t just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick - who knows? You may have the missing piece of the puzzle we’ve been searching for all along.
[HIRING PROCESS DURATION] On average, our hiring process lasts 20 working days. More information on our candidate journey here
[DATA RETENTION] By applying, you agree that Qonto processes your personal data to assess your application. Your data is kept for up to 2 years in our candidate pool. Read our Privacy Notice for full details.
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